A] Introduction
This document contains important information regarding the terms and conditions, which apply to your Trading Account with Tradehifi Stock Broking Pvt Ltd. PLEASE READ THIS DOCUMENT CAREFULLY and retain it for future reference. Please note that the information contained herein is subject to change without notice.

Opening your Trading Account
To start Trading with Tradehifi you need to open a trading Account with Tradehifi Stock Broking Pvt. Ltd. and a Depository (or Demat shares) Account with IL&FS Securities and Services Ltd. All receipts and payments for buying and selling of shares and all commissions and charges will be posted to your trading Account . Shares which you buy and sell through the trading Account will be received in or delivered from your demat Account.

Trading account refers to the account of client maintained by Tradehifi Stock Broking Pvt. Ltd. in their books of accounts.

Demat account refers to the account opened by you with Depository for holding securities in electronic form. If you already have a demat Account, then the same Account can be linked to your Trading Account. Just give us your Account details and proof for the same at the time of becoming an Trading customer.

Before we can make your Account operative, we require that you fill and sign all forms / agreements which form part of your Account opening kit, and supply us with all the relevant legal documents and financial information which law requires us to maintain You warrant and represent that the information that you supply in your Account Application (or other information that Tradehifi may require) is accurate and truthful. You also expressly authorize Tradehifi to obtain reports concerning your credit standing and business conduct.

If your application is approved, Tradehifi will open an Trading Account (an "Account") for you. We reserve the absolute right to either accept or reject your application on any grounds whatsoever and you agree that you shall not dispute the result in any manner whatsoever.

B] Investment Advice
You acknowledge that while Tradehifi does provide advice regarding the suitability or profitability of a Scrip or investment, or any other tax or legal advice it may add on from time to time, You assume full responsibility with respect to transactions in or for your Account and your investment decisions.

Tradehifi and its officers, directors, employees, agents and affiliates will have no liability with respect to transactions in or for your Account and your investment decisions.

C] Applicable Rules and Regulations
All transactions in your Account shall be subject to the constitution, rules, regulations, customs and usage of the exchange or market, and its clearing house, if any, where the transactions are executed by Tradehifi or its agents, including Tradehifi's subsidiaries and affiliates. Also, where applicable, the transactions shall be subject to the provisions of the Securities and Contracts Regulations Act (SCRA), as amended, and to the rules and regulations of the Securities and Exchange Board of India (SEBI), National Securities Depository Limited (NSDL), the exchanges where Tradehifi will facilitate trading, and any applicable self-regulatory organization.

D] Type of Account
Tradehifi provides facility for delivery trading and margin trading.

E] Who is eligible? You can open these Accounts if you are over 18 years and if you will operate this on an individual basis. It is open for resident Indian only. Indian regulations require us to maintain basic financial details about each client. You need to provide us the details of your bank Account. Your signatures on the Account opening form need to be the same, as maintained in the bank records. All Resident Individuals need to provide us Income Tax returns details - IT PAN/GIR number, during your Account opening process.

F] Exchange and segment you can trade on
Tradehifi currently executes all trades at the National Stock Exchange of India Limited. Tradehifi may add other exchanges (Mumbai Stock Exchange , BSE) later.

G] Eligible list of stocks
Only demat stocks can be traded on Tradehifi. Buy/ Sale : We may not allow certain shares for trading if price manipulation is suspected or stock being illiquid or for any other reason.

H] Orders:
Validity period of the orders: All orders will be valid for the day until the normal market closes. On closure of the market the orders (or the pending part of the order) will automatically lapse. Though orders are usually routed to the marketplace within seconds, certain orders, at Tradehifi's sole discretion, may be subject to manual review and entry, which may cause delays in the processing of your orders. You also understand that you will receive the price at which your order executes in the marketplace, which may be different from the price at which the Scrip or option is trading when your order is entered into our system. You also understand that market orders may get executed at a price significantly unfavorable to you, depending upon market fluctuations.

Orders are pre-validated before placing on the exchange
All orders placed on Tradehifi will be pre-validated against your cash and shares balances before placing them on the exchange. The validation rules are subject to change from time to time by Tradehifi. If the funds or the shares are insufficient to process the orders, then the order will be rejected.

Order acceptance
After Tradehifi validates the order, it is placed on the exchange. The Exchange may accept or reject the order, based upon its internal rules and regulations.

Modify/Cancel orders
Tradehifi has provided the facility to modify (price and quantity) or cancel un-executed orders. You can see the status or your orders through the order tracker (from getting started guide). However, between the submission of modify/cancel request and placing the same on the exchange all or some part of the pending order may get executed. And modification or cancellation can be applied only on the yet un-executed part of the order. If full funds are not available in the Account and an order is processed, your payment via internet banking, personal chequet or demand draft payable to Tradehifi Stock Broking Pvt Ltd. must be promptly submitted to assure that such payment will be received on or prior to settlement date. If payment is not received by settlement date, or as market conditions warrant, your Account may be liquidated, without prior notification. In the event your Account is liquidated, you will be liable for any resulting losses and all associated costs incurred by Tradehifi.

I] Purchase transaction
Net purchases made in any Scrip by you will be credited to your Demat Account. Shares are available for credit as per the settlement schedule of the exchanges, after the full payment is made to the clearing house of the exchange.
Sometimes, the clearing house may not be able to deliver the full quantity expected. In such cases, the exchange will try to buy the short delivery by conducting an auction, resulting in a delayed delivery into your Account, or will force a close-out and credit the money into your Account, if delivery cannot be arranged even through an auction process.
Sometimes it may also happen that the clients buying/selling obligation result in internal obligation because of the Exchange method of settling trades on net obligation at the broker level. If any selling client fails to deliver the required securities and due to this buyer does not get the security in payout then we may buy such short shares. Such shares will be delivered to the buying client and the selling client will be debited by the purchase price (together with brokerage and other costs thereon). If the shares are not received even after such purchase by us (generally done approximately around 2 pm), then the buyer will be credited with a close-out rate + 15% on the T+6th day of the Exchange and the seller will be debited by the same amount.
Value of all purchase transactions will be debited to your Account immediately.

J] Sale Transaction
Tradehifi generally stipulates that Sell Orders can be accepted only against available shares in your Account, which are good and deliverable to the exchange. Any order inadvertently accepted without available shares in the Account will be subject, at Tradehifi's discretion, or as per the exchange's rules and regulations to cancellation or buy-in.
Available shares means shares for which you are beneficially entitled to as per NSDL records in your DEMAT account plus securities purchased by you in the settlement in which you intend to sell minus shares sold by you pending settlement with the Exchange.
For all sales done in your Account, if there is a net sales position as on that day in any scrip, Tradehifi will block or transfer shares from your demat Account to the Pool Account for delivering to the clearing house of the Exchange.
Shares once transferred out of the Demat Account cannot be transferred back.
Proceeds of the sale cannot be paid to you until the shares are delivered to the clearing house of the exchange and a credit is received thereof from exchange. To that extent, your withdrawable balance can be lesser than your cash Account balance.
The balances will be retained in your Account unless you request otherwise. You may withdraw uninvested amount from your Account upon request to Tradehifi.

K] Cheque receipt/ payment:
You can deposit amount in your Account by using Internet banking, or by personal cheque. Credit will be available in your Account after the funds are cleared.

L] Negative balance in your Account:
There could be negative balance in your Account due to reasons like charges debit, inadvertently processing buy orders without available balance etc. In such cases, your payment via Internet banking, via personal chequet payable to Tradehifi must be promptly submitted.

M] Contract notes
Indian rules currently require issuance of contract notes for all buying and selling of shares. Tradehifi will issue digital contract notes to your email id’s as provided in the Client Registration Form , till such time that the legal requirement to do so exist.

1. Long Position-Any cash amount due for o/s. position at the end of settlement should be paid by client by  T+ 2 day 
2. Short position-Any security pay in for o/s. position at the end of settlement should be received in our pool a/c. by T+ 1 day 

We may initiate compliance action in case of any default in payments of any dues receivable by us from client.

1. Compliance action includes but not limited to --
2. Squaring off of outstanding transactions.
3. We have full LIEN ON CASH AND SECURITIES BALANCES in trading account /depository account of client and may sale such securities lying with us or stock lying in client depository account with us. Any loss arising out of squaring off or sale of securities will be to client account and we will not be liable for any cost or damage or any consequences thereof.
4. Locking / suspending client account and no further transactions will be allowed till the time all dues are settled or till the time as may deem fit by us.
5. Withholding payout of securities bought by client against any dues receivable by us.

Client Account will be considered as inactive if the client does not trade for a period of 6 months. The identification will be done at the beginning of every month and those clients who have not traded even a single time will be considered as inactive, the shares/ Credit ledger balance, if any will be transferred to the client within 15 days of identifying the client as inactive. The client has to make written request for the reactivation of their account.