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Policy for Redressal of Investor Grievance

Name and Details of the person in charge of handling investor grievances Ramesh Bajaj, Compliance officer is overall in-charge of handling investor grievances Procedures relating to Investor Grievance Register Investor Grievance Register shall be maintained at all places that deal with investor including the Head Office and all branches/ sub-brokers office/ Authorized Persons office/ other offices that deal with Investor.

Compliance Officer shall ensure centralizing the data of all these registers into one database. The Register would contain:
* Date of Grievance
* Affected Party details
* Details of the Grievance

Procedures relating to Investor Grievance Email ID has been designated as the Investor Grievance Email ID. The ID has been displayed on our website
The Compliance Officer shall regularly check the ID from time to time

All grievances in SEBI Complaints Redress System (SCORES) shall be looked into personally by Compliance Officer

Adequate steps would be taken for redressal of grievances within one month from the date of receipt of the complaint, the investor/stock exchange(s)/ concerned regulator shall be duly informed of the action taken thereon